Employee &
Social Indicators

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Community investment of more than
$15 million in 2020

The sustainability indicators listed on this page are dated as of December 31, 2020 except as otherwise noted. Please use this document for comparative purposes as historical data has been updated in some instances.

2020 2019 2018
Number and geographical location of employees
Total number of employees 9,000 9,000 8,800
Percentage employed in Canada 53% 52% 52%
Percentage employed in Caribbean 5% 5% 5%
Percentage employed in U.S. 42% 43% 43%
Diversity
Employee¹ Diversity
Percentage of male employees 69% 69% 69%
Percentage of female employees 31% 31% 31%
Percentage of employees that are minorities² (U.S. utilities only) 27% 27% 27%
Percentage of employees with disabilities³ (U.S. utilities only) 4% 4% 4%
Percentage of employees that are veterans⁴ (U.S. utilities only) 9% 10% 9%
Management⁵ Diversity
Percentage of male management 66% 66% 67%
Percentage of female management 34% 34% 33%
Percentage of management that are minorities² (U.S. utilities only) 15% 15% 14%
Percentage of management with disabilities³ (U.S. utilities only) 4% 4% 4%
Percentage of management that are veterans⁴ (U.S. utilities only) 5% 5% 4%
Executive⁶ Diversity
Percentage of male executives 67% 69% 68%
Percentage of female executives 33% 31% 32%
Percentage of executive that are minorities² (U.S. utilities only) 11% 5% 6%
Percentage of executive with disabilities³ (U.S. utilities only) 0% 0% 0%
Percentage of executive that are veterans⁴ (U.S. utilities only) 5% 5% 6%
Demographics
Employees¹
Percentage of employees under 30 10% 11% 11%
Percentage of employees 30 - 50 56% 54% 53%
Percentage of employees over 50 34% 35% 36%
Average age of employees 44 44 *
Management⁵
Percentage of employees under 30 5% 6% 6%
Percentage of employees 30 - 50 60% 57% 57%
Percentage of employees over 50 35% 37% 37%
Executives⁶
Percentage of executives 30 - 50 41% 45% 47%
Percentage of executives over 50 59% 55% 53%
Turnover, retention and retirement
Annual voluntary full-time employee turnover⁷ (as % of total full-time workforce) 2% 3% 3%
Annual involuntary full-time employee turnover⁸ (as % of total full-time workforce) 1% 1% 1%
Annual retirement rate (as % of total full-time workforce) 2% 2% 3%
Average years of employment for full time employees 12.0 years 12.0 years 12.3 years
Percentage of full-time employees eligible to retire as of end of year (New) 3.0% 3.1% 3.4%
Percentage of full-time employees eligible to retire in 5 years 9.4% 9.3% 9.9%
Percentage of full-time employees eligible to retire in 10 years 19.6% 19.8% 20.9%
Hiring
Percentage of job vacancies filled by existing employees 59% 55% 57%
Percentage of job vacancies filled by new employees 41% 45% 43%
Percentage of job vacancies filled by males 67% 64% 69%
Percentage of job vacancies filled by females 33% 36% 31%
Percentage of job vacancies filled by minorities² (U.S. utilities only) 27% 27% 22%
Percentage of job vacancies filled by persons with disabilities³ (U.S. utilities only) 3% 2% 3%
Percentage of job vacancies filled by veterans⁴ (U.S. utilities only) 8% 8% 8%
Employee¹ Training
Total employee training spend ($M) (New) $15.3 $18.3 *
Total spend per employee (New) $1,704 $2,039 *
Total employee training hours (New) 157,715 185,163 *
Total hours per employee (New) 19 hours 22 hours *
Annual Performance Appraisals
Percentage of full-time employees1 that received an annual performance appraisal (New) 71% 74% *
Benefits⁹
Percentage of full-time employees that are eligible to receive Disability Coverage¹⁰ 98.1% 98.1% 98.0%
Percentage of full-time employees that are eligible to receive Employee and Family Assistance 100% 100% 100%
Percentage of full-time employees that are eligible to participate in an Employee Stock Purchase Plan 99.6% 99.6% 99.6%
Percentage of full-time employees that are eligible to receive Health Care Benefits¹⁰ 100% 100% 100%
Percentage of full-time employees that are eligible to receive Life Insurance¹⁰ 100% 100% 100%
Percentage of full-time employees that are eligible to participate in a Retirement Savings Plan 97.9% 97.8% 97.7%
Percentage of full-time employees that are eligible to receive Wellness-related Perquisites¹¹ 100% 100% 100%
Percentage of full-time employees that are eligible to receive paid sick leave (New) 100% 100% 100%
Labour Management Relations
Total number of work stoppages 0 0 0
Annual grievance resolution rate without the use of arbitration (New) 95.5% 88.8% 87.5%
Freedom of Association
Percentage of total workforce - unionized 52% 52% 53%
Remuneration
Percentage of employees whose basic salary is above the local minimum wage 100% 100% 100%
Median employee total annual compensation (New) $136,349 * *
CEO-to-median pay ratio (New) 74.5 * *
Economic Value Distributed ($M)
Costs paid for Energy Supply 2,562 2,520 2,495
Costs paid for Fleet, Materials and Services to top 10 suppliers at each utility 1,240 1,233 *
Costs paid for Finance Charges 1,042 1,035 974
Total amount paid to Shareholders in Dividends 900 793 731
Total amount paid in Employee Compensation 1,454 1,352 *
Total amount paid in Employee Payroll Taxes 388 368 *
Total amount paid in Property Taxes 417 376 *
Total amount paid in Carbon Taxes 305 267 *
Total amount paid in Excise/Sales Taxes 315 323 *
Other taxes paid 29 18 *
Community Donations ($M)
Arts & Culture 0.6 1.2 *
Biodiversity 0.7 0.7 *
Education 2.1 3.0 *
Environment & Safety 0.9 2.9 *
Health & Wellness 1.1 1.6 *
Small Businesses 0.7 0.4 *
Social Development 3.4 2.1 *
COVID-19 Support (New) 5.0 0.0 *
Other 0.5 0.4 *
Community Donations Total ($M) 15.0 12.3 13.012
Notes: (New) in the table above identifies new key performance indicators added this year.
The asterisks (“*“) in the table above indicate metrics added in recent years and historical data is not available.
(1)
An employee includes any individual who has a direct employment relationship with the company as of end of the calendar year.
(2)
An employee is considered a minority if they represent other ethnic/race groups within a country/state/province that differ in ethnicity/race/origin from the dominant ethnic/race group.
(3)
An employee is considered to have a disability if they have long-term physical, mental, intellectual or sensory impairments that may limit or restrict their movements, activities, or participation in the workplace.
(4)
An employee is considered a veteran if they are a former member of the armed forces.
(5)
An employee is considered management if they hold the position of Manager or Director.
(6)
An employee is considered executive if they hold the position of Vice President, Executive Vice President or President/CEO
(7)
Voluntary turnover includes an employee who leaves the company voluntarily (e.g., willingly chooses to resign their position), but excludes seasonal temporary employment.
(8)
Involuntary turnover includes an employee who leaves the company involuntarily (e.g., a position is terminated, an employee is dismissed or an employee dies).
(9)
The eligibility to receive these benefits may be dependant on completing a probation period, as applicable.
(10)
Employee eligibility may be impacted by insurance coverage terms (e.g., age or health of an employee).
(11)
Wellness-related perquisites include family leave, personal days-off, flexible working hours and location, and/or fitness/gym financial support.
(12)
2019 was the first year to breakdown community donations by category.